United Exit Solutions LLC (“United Exit Solutions,” “UES,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a consultation, communicate with us, enroll in services, or otherwise interact with UES.
Personal and Contact Information. Name, mailing address, email address, telephone number, state of residence, and other information you voluntarily provide.
Timeshare and Ownership Information. Developer or resort, ownership type, purchase details, loan or financing information, maintenance fees, balances, account or membership details, contracts, statements, correspondence, and other documents you provide.
Financial and Transaction Information. Billing information, transaction amounts, payment status, and limited payment-related information. Payment card or banking information may be processed directly by third-party payment processors.
Communications. Emails, text messages, website forms, customer service communications, consultation notes, and telephone communications. Calls may be monitored or recorded where permitted by law and with any required notice or consent.
Website and Device Information. IP address, browser and device type, operating system, referring website, pages viewed, date and time of visits, approximate location based on IP address, website interactions, cookies, and similar technologies.
We may collect information directly from you, through website forms, telephone consultations, email or text communications, documents you provide, service enrollment, cookies and similar technologies, service providers, lawful lead-generation sources, referral partners, and publicly available sources.
We may use personal information to:
• Respond to inquiries and consultation requests
• Evaluate your timeshare ownership circumstances and service eligibility
• Provide, coordinate, and administer requested services
• Communicate regarding your inquiry, account, or services
• Review documents you provide and coordinate with service providers
• Process payments and maintain business records
• Provide customer support and improve our website and services
• Conduct analytics and measure marketing effectiveness
• Prevent fraud, misuse, and security incidents
• Comply with applicable legal, regulatory, accounting, and business obligations
If you provide your telephone number, UES may use it to communicate with you regarding your inquiry, consultation, requested services, account, or other matters relating to your relationship with UES. Where required, marketing calls or text messages will be sent only after legally required consent has been obtained.
Consent to receive marketing text messages is not a condition of purchasing goods or services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
Mobile information and SMS opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with vendors that support telecommunications, SMS delivery, CRM services, or customer support solely as necessary to provide those services.
UES may disclose personal information to service providers that assist with customer relationship management, website hosting, cloud storage, email, telephone and SMS systems, payment processing, document management, analytics, cybersecurity, customer support, and business administration. We may also disclose information to accountants, auditors, consultants, insurers, or other professional advisors, and when reasonably necessary to comply with law, protect rights or safety, investigate fraud, enforce agreements, or complete a business transaction.
If you retain UES, we may share information with an independent cancellation services provider that works directly with you and assists with the timeshare resolution process. This may include contact information, timeshare ownership information, contracts and account documents, financing or maintenance fee information, correspondence, and information about your ownership history and circumstances.
The cancellation services provider may use this information only as reasonably necessary to perform services related to your UES engagement. All communications with timeshare developers, resorts, lenders, homeowners associations, management companies, collection agencies, credit reporting organizations, or other relevant third parties are made by the timeshare owner directly unless otherwise expressly agreed in writing.
UES does not provide legal representation and does not use attorneys as part of its standard service process.
UES does not sell personal information for money in the ordinary course of business. Certain state privacy laws may define “sale,” “sharing,” or “targeted advertising” broadly enough to include some advertising or analytics activity. Where required by applicable law, eligible consumers may request to opt out of such activity.
UES does not sell or share mobile telephone numbers or SMS consent information with third parties for their own marketing or promotional purposes.
UES uses Google Analytics, including analytics functionality associated with our GoDaddy-hosted website, to understand how visitors use our website, improve website performance, and measure marketing effectiveness.
Google Analytics may collect website activity, device and browser information, approximate location, session information, and interactions with our website through cookies or similar technologies. UES does not intentionally provide Google Analytics with information that directly identifies you.
You may manage cookie preferences through available website cookie controls and your browser settings. Disabling certain cookies may affect website functionality.
UES uses administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction. No website, electronic communication,
database, or information system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide services, maintain business and customer records, fulfill the purposes described in this policy, resolve disputes, prevent fraud or misuse, enforce agreements, and meet legal, accounting, tax, and regulatory requirements.
Depending on your state of residence and applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to opt out of certain sales, sharing, or targeted advertising. Applicable rights are subject to verification requirements, exceptions, limitations, and eligibility criteria.
Privacy requests may be submitted to info@unitedexitsolutions.com or (915) 296-7849. We may need to verify your identity before processing a request.
You may unsubscribe from marketing emails using the unsubscribe link in the message. You may opt out of marketing text messages by replying STOP. Even after opting out of marketing, UES may continue to send transactional, customer service, or other non-marketing communications where legally permitted.
UES services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
UES may revise this Privacy Policy from time to time to reflect changes in services, business practices, technology, or legal requirements. The updated version will be posted with a revised “Last Updated” date.
United Exit Solutions LLC
5700 Tennyson Pkwy #300, Plano, TX 75024
Email: info@unitedexitsolutions.com
Phone: (915) 296-7849