Welcome to the website of United Exit Solutions LLC (“United Exit Solutions,” “UES,” “we,” “us,” or “our”). By accessing or using this website, submitting information, or requesting information from UES, you agree to these Terms & Conditions.
United Exit Solutions provides consultation, education, administrative support, and coordination services to consumers seeking solutions related to their timeshare ownership. UES is not a law firm and does not provide legal, tax, or financial advice or legal representation. UES does not act as an attorney, agent, or legal representative for timeshare owners.
If a customer enrolls in UES services, UES may coordinate the customer’s file with an independent cancellation services team that works directly with the customer. The cancellation team may provide education, administrative guidance, document support, and process assistance related to the customer’s timeshare circumstances. All communications with the timeshare developer, resort, lender, homeowners association, management company, collection agency, credit reporting organization, or other relevant third party are made by the timeshare owner directly.
Use of this website, communication with UES, enrollment in UES services, or interaction with a cancellation services provider does not create an attorney-client relationship. Neither UES nor the cancellation team provides legal representation. Customers remain responsible for reviewing, approving, signing, and sending their own communications and documents to applicable third parties.
Submitting information or requesting a consultation does not guarantee eligibility for UES services, create a service
agreement, guarantee cancellation or termination of a timeshare, or guarantee any particular action by a developer or other third party. If UES determines that its services may be appropriate, the specific services, fees, responsibilities, guarantees, and other terms will be contained in a separate written Service Agreement.
Certain UES Service Agreements include a 3-Year Money-Back Guarantee. The specific eligibility requirements,
customer responsibilities, exclusions, refund conditions, and refund procedures are contained in the applicable written Service Agreement. The 3-Year Money-Back Guarantee does not constitute a guarantee that a developer, resort, lender, association, or other organization will take any particular action or complete a cancellation within a specific timeframe. Customer rights under the guarantee are governed by the Service Agreement.
Customers are expected to participate in the process and cooperate reasonably with UES and any cancellation
services provider involved in their file. This may include:
• Providing accurate information and documents;
• Reviewing correspondence and documents;
• Signing documents where required;
• Communicating directly with the timeshare developer or other applicable organizations;
• Forwarding responses or correspondence received;
• Responding to reasonable requests for information; and
• Following agreed administrative steps associated with the service.
Specific customer responsibilities that affect service performance or guarantee eligibility will be stated in the written Service Agreement.
UES does not control the actions, policies, procedures, response times, or decisions of timeshare developers, resorts, lenders, homeowners associations, management companies, collection agencies, credit reporting organizations, government agencies, or other third parties. Except for obligations specifically stated in the customer’s written Service Agreement, UES does not guarantee that any third party will take a particular action or reach a particular decision.
Information on this website is provided for general informational and educational purposes. Timeshare policies,
developer procedures, laws, regulations, and individual circumstances may change. UES does not guarantee that all
website information is complete, current, or applicable to every customer’s circumstances.
If you provide your telephone number or email address, UES may contact you regarding your inquiry, consultation,
account, or requested services. Where you separately provide required consent, UES may also send marketing telephone calls, emails, or text messages. Consent to receive marketing calls or text messages is not a condition of purchasing services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages.
You agree that information you provide to UES will be accurate to the best of your knowledge. You may provide information concerning your timeshare ownership, financing, contracts, maintenance fees, communications, purchase history, or other related circumstances. Our collection and use of personal information is governed by our Privacy Policy.
UES uses Google Analytics and similar website technologies to understand website activity, improve website performance, and evaluate marketing effectiveness. Additional information regarding analytics, cookies, and website data is available in our Privacy Policy.
UES may work with independent service providers that assist with cancellation-process support, customer relationship management, communications, document management, payment processing, website hosting, analytics, and administrative services. These providers may receive information reasonably necessary to provide services related to the customer’s account.
Unless otherwise stated, UES owns or has permission to use the content appearing on this website, including text, graphics, branding, logos, designs, and other materials. Website content may not be reproduced, distributed, modified, or commercially used without written permission from UES.
You may not use this website to:
• Violate applicable law;
• Submit false or fraudulent information;
• Attempt unauthorized access to UES systems;
•Introduce malicious software or harmful code;
•Interfere with website operation or security;
•Impersonate another person; or
• Use UES content for unauthorized commercial purposes.
Our website may contain links to third-party websites. UES does not control and is not responsible for the content, privacy practices, security, availability, or business practices of third-party websites.
To the fullest extent permitted by applicable law, UES will not be responsible for indirect, incidental, special, punitive, or consequential damages arising solely from use of this website. Nothing in these Terms is intended to limit any right or remedy that cannot legally be waived. Purchased UES services are governed by the applicable written Service Agreement.
Your use of this website is also subject to the United Exit Solutions Privacy Policy.
UES may update these Terms & Conditions periodically. Updated Terms will be posted on this website with a revised effective date.
If you become a UES customer, your signed Service Agreement will govern the specific services provided, including fees, responsibilities, guarantees, refund rights, and other terms of the customer relationship. If these website Terms conflict with a signed Service Agreement regarding purchased services, the signed Service Agreement will control.
United Exit Solutions LLC
5700 Tennyson Pkwy #300, Plano, TX 75024
Email: info@unitedexitsolutions.com
Phone: (915) 296-7849